Q: When is your company started?
A: Established in 2006.
Q: What is the difference between Zenergy and Winkko?
A: Zenergy is company name. Winkko is trade mark.
Q: Can I buy 1-2 items?
A: We don't do retail sale, only wholesale.
Q: What's your MOQ?
A: If you accept WINKKO brand, the min. order amount is $5,000 for mixed items. If you need OEM (private brand), MOQ is 300-500pcs per item.
Q: How to order sample?
A: Samples are available, and while sample costs, including the air delivery fee, are required upfront, they are eligible for a refund upon the placement of the first order.
Q: How long is expected for the sampling process?
A: Typically, it takes up to two weeks, excluding holidays.
Q: How is your product?
A: We are focus on high-performance power tool only, and mainly cordless tool.
Q: Are your cordless tools compatible with a same battery?
A: Yes, it's a 20V or 40V battery platform (2.0AH or 4.0AH).
Q: How long is expected for the production process?
A: Typically, it takes up to 14 days for the stock items. Or up to 45 days for new production, excluding holidays.
Q: What transportation options are currently available?
A: The primary choice is sea freight, offering a cost-effective solution. Additionally, air cargo is available for urgent delivery, although it is comparatively more expensive.
Q: Which payment methods are accepted?
A: T/T, L/C, D/P, or as negotiated.
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