Q: Can i get some samples ?/Do you offer samples available? A: Yes, we can provide sample, but the cost of the sample is paid by the customer, if you feel satisfied and have the next mass production order, we can deduct the cost of the sample.
Q: How is the warranty? A:our warranty time is 18 months. If the product has quality problem within 18 months, please return it to us, we will repair it; if we can't repair it successfully, we will give you a new one; but the man-made damage, improper operation and force majeure will be excepted. And you will pay the shipping cost of returning to us, we will pay the shipping cost to you.
Q:How about the quality of the products? A:we have the certification of CE,CCC,CQC,EU,TUV,UL, and products Safety Level archived Ple,SIL,Type 4,Cat.4 etc.
Q: What is the quality guarantee? A: We are an ISO 9001-2015 ,ISO 14001 -2015 certified manufacturer, we have strict quality control system. Besides calibration, each set product we also do aging test before shipment, so the quality is guaranteed.
Q: Do you have any products in stock? A: Depend on the order quantity.
Q: Can I be your distributor? A: Yes, we are looking for distributors in oversea market.
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