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| Q: Can You Supported OEM&DM ? |
| A: We provide ODM and OEM service. You can design the box, and label it with your brand, we offer complete customization to fit your brand, include shape, size, color, performance, flavor etc. |
| Q: How do you guarantee product quality? |
| A: We can guarantee that it is the best quality product on the market with a very low defect rate. For any after-sales quality problems, provide evidence, photos and videos and so on, we will replenish. |
| Q: Have your e-cigarette products passed any relevant certifications? |
| A: CE .FCC.ROSH .TPD |
| Q: Could you please send me empty devices?we will fill juice by ourselves. |
| A: It is ok, but it is not recommended to do so. Because we have to test before shipment. Since we cannot test empty equipment, the defect rate may be a little out of control. |
| Q: How can i get the price? |
| A: We usually quote within 24 hours after we get your inquiry(Except weekend and holidays). If you are very urgent to get the |
| price, please email us or contact us in other ways so that we can offer you a quote. |
| Q:Does your company have any plans to make different puffs products? |
| A:Different puffs could be customized as you wish. |
| Q: What is your payment term? |
| A: T/T,Western Union,L/C,and Paypal.This is negotiable. |
| Q: What is your lead time? |
| A: It depends on the order quantity and the season you place the order.Usually we can ship within 7-15 days for small quantity,and |
| about 30 days for large quantity. |
| Q: What is the warranty of your product? |
| A: 6 months warranty from sending out your goods and the accessories. |
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